Optimizing Efficiency, Reducing Costs, and Enhancing Patient Experience
Healthcare leaders struggle with:
A leading healthcare provider faced inefficiencies in patient scheduling, leading to 40% appointment no-shows and 25% administrative overhead in managing schedules. The organization needed a scalable, data-driven approach to optimize workflows and enhance patient engagement.
We leveraged Microsoft Power Platform to modernize and automate the scheduling process:
Power Apps – Seamless Patient Scheduling
Power Automate – Intelligent Workflow Automation
Power BI – Data-Driven Decision Making
Microsoft Copilot Studio – AI-Powered Patient Interaction
Metric | Before | After | Improvement (%) |
Patient No-Show Rate | 40% | 10% | 75% reduction |
Administrative Overhead | 25% | 10% | 60% decrease |
Provider Utilization | 65% | 85% | 20% increase |
Wait Time Reduction | 45 min | 20 min | 55% faster |
Call Center Workload | 100% | 60% | 40% reduction |
By leveraging Microsoft Power Platform & Copilot Studio, healthcare organizations can drive operational excellence, improve patient outcomes, and enhance profitability.
Is your healthcare system ready for digital transformation?
Let’s discuss how Microsoft solutions can revolutionize your operations.
Our Locations
© 2023 PowerFy Solutions. All right reserved.
Design – Avanexa